By : Virda Febrina
Supervisor : Anton Setiawan, Yuliani Indrianingsih
Life insurance is a protecting programs that provide guarantees to the beneficiary when the insured affected or died. However, the limited information which obtained about the insurance products and facilities sometimes make policyholders not appropriate in taking the insurance products. To overcome these problems, then a Decision Support System (DSS) is made to determination the form of insurane products by using Preference Ranking Organization Method for Enrichment Evaluation (PROMETHEE). The existence of these systems provide convenience to marketing insurance to help prospective policyholders to find out information about insurance products, as well as identify the insurance program that suit with their conditions. The system is built using Delphi 7 programming language and Oracle database. This research has implemented a business process corresponding to the case studies in term of offering line insurance to then apply it to the desktop application form. Based on calculations by PROMETHEE method, the obtained ranking of insurance products that are tailored for prospective policyholders. The calculations revealed that the identification on this system complies with the system in the company, so as to help the decision making process in determining the right insurance products to prospective policyholders .
Keywords: DSS, PROMETHEE Method, Life Insurance